It wasn’t long ago that the CIO mandate was simple to define. The role was clear and operational, customers were internal and IT was transactional. CIOs managed a necessary cost center; not yet the competitive differentiator it has become. The role of business IT was “clear,” well defined, and not particularly ambiguous. It was black and white.
All of that has changed. Continue reading “Every Shade of Grey – The New Reality For CIOs”