Why are we slaves to crappy tools and processes that no one can work with? And why does the business tolerate it?
Now ask yourself, can you remember life before mobility?
UPMC takes an aggressive approach to implementing and developing technologies that make healthcare more effective and efficient.
Customers don’t care about your business, your processes, or if all your agents are busy. They only care about themselves.
Improved business outcomes. Isn’t that why any business invests in technology?