Why are we slaves to crappy tools and processes that no one can work with? And why does the business tolerate it?
Living In The Shadows of IT
Life Before Mobility: UC Is Changing The Way We Do Business
Now ask yourself, can you remember life before mobility?
UPMC – Technology Enabled Business Transformation
UPMC takes an aggressive approach to implementing and developing technologies that make healthcare more effective and efficient.
Why I don’t repurpose content
Raise your hand if you are in marketing and have embraced the need to deliver content across multiple media and channels. It is a virtual certainty you have. It supports SEM strategies, increases impressions and communicates multiple perspectives. Content teams are working harder than ever to deliver quality content in a variety of forms. Now, …
Why businesses MUST enable multi-channel customer interactions
Customers don’t care about your business, your processes, or if all your agents are busy. They only care about themselves.
Ed Youngblood 